What review process services do Adviser Outsourcing complete for you?
They complete the following documents for us and our review preparation and servicing of clients:
- Client Annual Review Cover Letter
- Meeting Agenda
- Portfolio Report (report produced through Intelligent Office once plan values, contributions/ premiums, top-ups, withdrawals have been updated)
- Investment Progress Review Report (report produced through the Intelligent Office link to Dynamic Planner which provides a performance update over the last year, ideally from last annual client review)
- Letters of Authority prepared – if applicable
- Confirmation of Protection Plans held in Trust
How do you rate the work completed and efficiency from Adviser Outsourcing?
We have been using the Adviser Outsourcing Client Review facility for just over six months which is good and we are pleased with their work and rate them highly.
What have been the benefits of working with Adviser Outsourcing?
Reconciling the monthly adviser fees will always be a joint effort. We have a shared portal where we upload bank and provider statements and a fee query sheet. Adviser Outsourcing let us know what fees they are unable to allocate and why, and it is for us to resolve the query so that the fee can be allocated accordingly by them.
Without Adviser Outsourcing’s help, particularly in the early months, we would have struggled to get the reconciliation completed in a satisfactory and timely manner. As our income is quite large to reconcile, it is more efficient and cost effective for us to use an expert to reconcile our fees. We trust Adviser Outsourcing implicitly to do a good job and would be lost without them.
Would you recommend Adviser Outsourcing to other firms?
We would thoroughly recommend outsourcing the fee reconciliation to Adviser Outsourcing so that you have time to do the stuff that you are good at!
PARADIGM NORTON FINANCIAL PLANNING LIMITED
